Our Safety Promise

Now, more than ever, the safety and well-being of our staff and guests is of paramount importance and we will comply with all guidelines to help prevent the occurrence or spread of disease.

 

Covid-19 Hygiene and Safety Procedures

The following Covid-19 specific procedures are in place:

 

  • Appropriate physical distancing will be observed, in accordance with guidelines

  • Regular hand washing protocols will be in place for staff and reminders provided to guests 

  • All public area high-touch hard surfaces (e.g. switches, handles, etc.) will be sanitised regularly

  • Hand sanitiser will be available at the entrance to the house for guests

  • Bedrooms will be fully ventilated, cleaned and disinfected between guests

  • Antibacterial hand soap and hand sanitiser will be available in bedrooms

  • Lidded bins with foot pedals and bin liners will be available in bathrooms and where appropriate

  • Credit/Debit card payments will be preferred, and staff will observe appropriate distancing and hygiene measures when taking payment. Invoices/receipts will be provided by e-mail if required

  • Where menus are provided, they will be single use or sanitised between use

  • Front of House staff will wear masks during service and these will be disposable or changed regularly and washed/sanitised between use

  • There will be minimal handling of glassware, crockery and cutlery in the dining room and all items will be thoroughly washed/sanitised between use

  • Table linen will be changed and washed/sanitised between use

  • There will be continued adherence to all appropriate guidelines and practices in relation to food preparation and service at all times.

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